Dermatology Front Desk & Patient Care Concierge

Tucson Dermatology, LTD; Tucson (AZ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) with employer match

Opportunities for advancement and CEU

Employee discounts on MedSpa services

Job summary

Tucson Dermatology, LTD is hiring a Front Desk Receptionist to warmly greet patients, manage scheduling, and handle insurance conversations in a two-office setting (Tucson and Oro Valley). You will work with the EHR system to check in/out patients and support daily clinic operations.

The role requires excellent English communication, basic math, and comfort with medical software. Located in Arizona, the position offers full-time hours and competitive hourly pay.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Excellent verbal and written English communication.
• Detail-oriented, reliable, and professional.
• Comfortable discussing insurance and payments; basic math.
• Proficient with computers and able to learn medical software quickly; MS Office knowledge.

Responsibilities

• Greet patients and visitors warmly and check them in/out using the EHR.
• Schedule appointments based on provider schedules and visit types.
• Audit physician schedules for discrepancies.
• Answer phone calls professionally and direct inquiries appropriately.
• Record and update patient personal, insurance, and billing information.
• Explain insurance benefits and payments due at time of service.

Skills

Customer service

Communication

Attention to detail

Computer skills

HIPAA basics

Bilingual Spanish

Education

High school diploma or equivalent

Tools

EHR system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tucson Dermatology, LTD is hiring a Front Desk Receptionist to warmly greet patients, manage scheduling, and handle insurance conversations in a two-office setting (Tucson and Oro Valley). You will work with the EHR system to check in/out patients and support daily clinic operations.

The role requires excellent English communication, basic math, and comfort with medical software. Located in Arizona, the position offers full-time hours and competitive hourly pay.