Patient Care Concierge | Medical Office Receptionist

Intermountain Centers; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Intermountain Centers in Tucson, AZ seeks a Medical Receptionist to support the medical staff at the Tucson Health Home. Under supervision of Medical Services Manager, you handle front-desk duties, patient greetings, scheduling, and confidential communication.

You will maintain the reception area, assist nursing staff with tasks, manage files and supplies, and ensure HIPAA compliance; 2–4 years of office experience required, High School diploma; medical office preferred.

Qualifications

• Education – High School Diploma/GED Required.
• Experience – 2-4 years of office experience, including working with the public, required; medical office experience preferred.

Responsibilities

• Greets members and visitors in person, or by telephone, answering or referring their inquiries.
• Schedules appointments in person, or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional and timely manner.

Skills

Customer service

Scheduling

Telephone etiquette

Office organization

Education

High School Diploma/GED

Job description

Intermountain Centers in Tucson, AZ seeks a Medical Receptionist to support the medical staff at the Tucson Health Home. Under supervision of Medical Services Manager, you handle front-desk duties, patient greetings, scheduling, and confidential communication.

You will maintain the reception area, assist nursing staff with tasks, manage files and supplies, and ensure HIPAA compliance; 2–4 years of office experience required, High School diploma; medical office preferred.