Dermatology Front Desk Coordinator — Patient Scheduling

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

University of California - San Diego Medical Centers is seeking a Front Desk Coordinator for the Dermatology Department. This role provides clinical and administrative support, schedules visits, answers phones, maintains referral data, and assists with equipment and patient care during appointments.

Coverage for other areas may be required. Qualified candidates will have at least three years in a large healthcare setting, strong communication and confidentiality, and proficient MS Office skills

Qualifications

• Minimum three years of relevant healthcare experience.
• Knowledge of third-party payors including federal, state, and private plans.
• Demonstrate problem-solving ability and good judgment to meet customers' expectations.
• Strong organizational skills and ability to prioritize tasks with minimal supervision.
• Proficient computer skills and ability to navigate multiple systems during calls.
• Strong customer service skills in-person and over the phone.
• Excellent written and verbal communication; maintain confidentiality.
• Be a self-starter, accountable, and adaptable in a large organization.
• Professionalism, credibility, and accountability.

Responsibilities

• Provide clinical and administrative support to the Dermatology Department.
• Schedule clinic and procedural visits; maintain referral database and statistics.
• Answer phones and assist in processing physician block times.
• Support equipment processing and maintenance; assist with motility procedures.
• Provide patient care support during appointments; cover other areas as needed.

Skills

Healthcare experience

Payer knowledge

Problem solving

Organizational skills

Computer skills

Customer service

Communication

Confidentiality

Self-starter

Professionalism

MS Office

Tools

EPIC

Outlook

Word

Excel

Job description

University of California - San Diego Medical Centers is seeking a Front Desk Coordinator for the Dermatology Department. This role provides clinical and administrative support, schedules visits, answers phones, maintains referral data, and assists with equipment and patient care during appointments.

Coverage for other areas may be required. Qualified candidates will have at least three years in a large healthcare setting, strong communication and confidentiality, and proficient MS Office skills