Dermatology Front Desk Coordinator | Patient Scheduling

University of California San Diego; California (MO); On-site; USD 40,000 - 53,000; Full time

Job summary

UC San Diego Health is seeking a Front Desk Coordinator for Dermatology at La Jolla Ambulatory Clinics. The role provides clinical and administrative support, including scheduling, patient care assistance, and customer service across staff, physicians and patients.

The position requires strong organization, experience in a large healthcare setting, and proficiency with Microsoft Office applications. Some coverage across sites may be required based on business needs.

Qualifications

• Minimum of three (3) years of relevant experience in a large, complex healthcare setting.
• Demonstrated knowledge of third-party payors, including federal, state, and private health plans.
• Problem-solving ability to assist customers and meet expectations.
• Strong organizational skills to prioritize tasks and meet deadlines.
• Proficient computer skills and ability to navigate multiple systems during calls.
• Excellent customer service skills in-person and over the phone.
• Ability to maintain strict confidentiality.
• Self-starter open to new ideas in a large organization.
• Professionalism, credibility, and accountability.
• Basic knowledge of Microsoft applications (Outlook, Word, Excel)

Responsibilities

• Provide clinical and administrative support to Dermatology Department.
• Coordinate scheduling of appointments and procedures; maintain referral database.
• Answer phones, manage physician block times, and maintain statistics.
• Order supplies and assist with equipment processing and maintenance.
• Deliver high-level customer service to staff, physicians, and patients.
• Provide coverage as needed to other procedural areas.

Skills

Customer service

Organizational skills

Communication

MS Office

Problem-solving

Confidentiality

Self-starter

Professionalism

Multisystem navigation

Tools

Outlook

Word

Excel

Job description

UC San Diego Health is seeking a Front Desk Coordinator for Dermatology at La Jolla Ambulatory Clinics. The role provides clinical and administrative support, including scheduling, patient care assistance, and customer service across staff, physicians and patients.

The position requires strong organization, experience in a large healthcare setting, and proficiency with Microsoft Office applications. Some coverage across sites may be required based on business needs.