Traveling Front Desk & Patient Flow Coordinator

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

University of California - Los Angeles Health in Santa Monica, CA seeks an administrative and patient care support specialist for the Dermatology division. You will coordinate patient flow from registration to discharge and ensure referrals are scheduled while collecting copays according to university guidelines.

Strong organizational and interpersonal skills are essential, with proficiency in Word, Excel, Email, and Care Connect system for scheduling and documentation, and a willingness to

Qualifications

• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently coordinating appointment making, including transportation arrangements and subspecialty physician schedules.
• Excellent cash handling and copay collection following university standards.
• Strong interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services.
• Proficient with a PC and programs including Word, Excel, and Email.
• Experience with a database program and knowledge of major medical insurance plans.
• Working knowledge of Care Connect system for online transactions and scheduling.
• Knowledge of medical terminology.
• Willingness to travel to local Dermatology clinic locations.

Responsibilities

• Provide administrative and patient care support to the assigned clinic.
• Coordinate patient flow from registration to discharge.
• Ensure referrals are scheduled via the incoming referrals work queue within guidelines.
• Collect copays, deductibles, or fees and handle cash per guidelines.
• Collaborate with ambulatory care team to maintain smooth outpatient flow and patient satisfaction.
• Travel between local Dermatology clinic locations as needed.

Skills

Organizational skills

Appointment scheduling

Cash handling

Interpersonal communication

Microsoft Word

Microsoft Excel

Email

Care Connect system

Medical terminology

Travel between clinics

Tools

Word

Excel

Email

Care Connect system

Database programs

Job description

University of California - Los Angeles Health in Santa Monica, CA seeks an administrative and patient care support specialist for the Dermatology division. You will coordinate patient flow from registration to discharge and ensure referrals are scheduled while collecting copays according to university guidelines.

Strong organizational and interpersonal skills are essential, with proficiency in Word, Excel, Email, and Care Connect system for scheduling and documentation, and a willingness to