Dermatology Front Desk Coordinator - Patient Experience

schweigerderm; Watsonville (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

HSA/FSA

Dental

Vision

401K

Birthday personal holiday

Employee discounts

Job summary

Schweiger Dermatology Group is seeking a Full-Time Patient Coordinator at our Freedom Office to support front office functions for patients, providers, and staff. Prior healthcare experience is required to ensure smooth patient flow and excellent service.

You will handle calls, scheduling tasks, and online leads while maintaining a welcoming atmosphere and assisting with supplies and team training. Availability Monday–Friday with potential weekend coverage is expected.

Qualifications

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Prefer prior experience working in a dermatology / medical environment.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Skills

Healthcare Experience

EMR software knowledge

Microsoft Word

Excel

Outlook

Communication skills

Customer service

Tools

EMR software

Job description

Schweiger Dermatology Group is seeking a Full-Time Patient Coordinator at our Freedom Office to support front office functions for patients, providers, and staff. Prior healthcare experience is required to ensure smooth patient flow and excellent service.

You will handle calls, scheduling tasks, and online leads while maintaining a welcoming atmosphere and assisting with supplies and team training. Availability Monday–Friday with potential weekend coverage is expected.