Dermatology Front Desk Concierge – Patient Care & Check-In

Socket.dev; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan

Employee discounts

Referral bonuses

Job summary

QualDerm Partners, a multi-state dermatology network, seeks a Front Office Receptionist to register patients and verify insurance coverage using medical systems. The role requires courteous interaction with physicians, patients, and staff while following policies.

Responsibilities include greeting visitors, EMR data entry, payment processing, and scheduling to maximize patient satisfaction and provider efficiency. Benefits and a supportive work environment are offered.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Responsibilities

• Greet patients and visitors in person or via phone, directing them as necessary.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Contact patients with No Show appointments to reschedule and document accordingly.
• Schedule appointments to optimize patient satisfaction, provider time, and treatment room usage.
• Maintain accurate patient information in the EMR system.
• Verify insurance eligibility and financial status, updating Billing if prior authorization is needed.

Skills

Customer service

Healthcare office experience

Phone etiquette

Education

Associate's degree preferred

Job description

QualDerm Partners, a multi-state dermatology network, seeks a Front Office Receptionist to register patients and verify insurance coverage using medical systems. The role requires courteous interaction with physicians, patients, and staff while following policies.

Responsibilities include greeting visitors, EMR data entry, payment processing, and scheduling to maximize patient satisfaction and provider efficiency. Benefits and a supportive work environment are offered.