Dermatology Front Desk & Patient Concierge

Qualderm; Virginia, Northern (IL, KY); Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

EAP

Job summary

QualDerm Partners is seeking a Front Office Receptionist to manage patient registration and verify insurance coverage using medical systems. The role emphasizes strong customer service for patients, providers, and staff within a multi-state dermatology network.

The ideal candidate will have a High School Diploma, 1 year of healthcare-related customer service, and experience with EMR systems. Competitive benefits are highlighted in the posting.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Notes patient arrival in Practice Management System (EMR).
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
• Prepares necessary patient paperwork prior to patient’s appointment.
• Calls No Show appointments to reschedule and notates in the EMR.

Skills

Customer Service

Medical office experience

Education

High School Diploma

Associate's Degree

Job description

QualDerm Partners is seeking a Front Office Receptionist to manage patient registration and verify insurance coverage using medical systems. The role emphasizes strong customer service for patients, providers, and staff within a multi-state dermatology network.

The ideal candidate will have a High School Diploma, 1 year of healthcare-related customer service, and experience with EMR systems. Competitive benefits are highlighted in the posting.