Dermatology Front Desk Specialist

Qualderm; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

QualDerm Partners is seeking a Front Office Receptionist to manage patient registrations and insurance verification in a multi-location dermatology network. You will utilize the Practice Management System to greet patients, confirm eligibility, and prepare paperwork for visits while providing exceptional customer service.

The role includes scheduling, handling copays, and coordinating with providers and the Billing Department as needed.

Qualifications

• Experience delivering front desk or patient-facing service in a medical setting.
• Ability to verify insurance coverage and determine eligibility.
• Proficiency with scheduling, check-in/out, and basic billing processes.

Responsibilities

• Greet patients and visitors and register them in the Practice Management System.
• Verify insurance coverage, eligibility, and notes for prior authorization when needed.
• Collect copays and balances at check-in/out and maintain accurate records.
• Keep reception area clean and organized and answer phones professionally.
• Demonstrate courteous communication with patients, providers and team members.
• Assist with social media content and community engagement as directed.

Skills

Customer service

EMR use

Insurance verification

Scheduling

Telephone etiquette

Tools

EMR software

Job description

QualDerm Partners is seeking a Front Office Receptionist to manage patient registrations and insurance verification in a multi-location dermatology network. You will utilize the Practice Management System to greet patients, confirm eligibility, and prepare paperwork for visits while providing exceptional customer service.

The role includes scheduling, handling copays, and coordinating with providers and the Billing Department as needed.