Dermatology Front Desk Specialist

QualDerm Partners LLC; Voorhees Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Comprehensive Health Coverage

Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist to register patients accurately using our EMR system, verify insurance coverage, and provide exceptional front-desk service. The role requires arranging appointments, collecting copays, and maintaining patient confidentiality in a busy dermatology practice.

The successful candidate will greet patients, manage check-ins/outs, and support the clinic with timely, courteous communication while ensuring accurate documentation and coordination

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Greet patients and visitors by person or telephone, and answer inquiries.
• Identify patients in the EMR and create new accounts as needed.
• Verify insurance eligibility and determine payer type; notify Billing if prior authorization is required.
• Schedule, reschedule, and manage appointments to optimize provider time and room usage.
• Collect patient copays and balances at check-in/out; maintain confidentiality of information.

Skills

Customer service

Phone etiquette

Communication skills

EMR familiarity

Multitasking

Teamwork

Education

High School Diploma

Associates degree

Tools

Practice Management System (EMR)

Job description

QualDerm Partners is seeking a Front Office Receptionist to register patients accurately using our EMR system, verify insurance coverage, and provide exceptional front-desk service. The role requires arranging appointments, collecting copays, and maintaining patient confidentiality in a busy dermatology practice.

The successful candidate will greet patients, manage check-ins/outs, and support the clinic with timely, courteous communication while ensuring accurate documentation and coordination