Dermatology Clinic Operations Lead

DOCS Dermatology Group; Novi (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Novi, MI, is seeking a Clinical Team Lead to oversee administrative and clinical workflows in a fast-paced medical office. You will supervise staff, enforce policies, and coordinate with managers to meet goals and budgets while ensuring timely patient care and HIPAA compliance.

The role requires supervisory experience, strong leadership and communication skills, and familiarity with EMR systems such as ModMed/EMA.

Qualifications

• Highschool diploma or equivalent required.
• An associate degree in healthcare management, business, or related degree is preferred.
• Supervisory experience preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Understanding of HIPAA laws and guidelines.
• Works well independently and has strong operational skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.

Responsibilities

• Enforces office policies and procedures.
• Assists in the hiring and onboard administrative and clinical staff.
• Assists in the supervision, training, and evaluation of administrative and clinical staff.
• Assists with staffing schedules and time off requests.
• Ensures that customer service standards are met.
• Collaborates with office management, nurses, providers, and executives.
• Partners with office and regional managers to meet goals, objectives, and budgets for the office.
• Ensures regulations, guidelines, and standards are followed.
• Uses popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
• All other duties as directed and assigned.

Skills

Supervisory experience

Leadership

Communication skills

Problem-solving

Independent work

Education

Associate degree in healthcare management

Tools

ModMed

EMA

EMR

Job description

DOCS Dermatology Group in Novi, MI, is seeking a Clinical Team Lead to oversee administrative and clinical workflows in a fast-paced medical office. You will supervise staff, enforce policies, and coordinate with managers to meet goals and budgets while ensuring timely patient care and HIPAA compliance.

The role requires supervisory experience, strong leadership and communication skills, and familiarity with EMR systems such as ModMed/EMA.