Dermatology Clinic Navigator - Patient Experience & Prep

Fairview Health Services; Minneapolis (MN); On-site; USD 40,000 - 46,000; Full time

Job summary

Fairview Health Services in Minneapolis, MN is hiring an In Clinic Visit Facilitator to join our Dermatology team. This 1.0 FTE, benefits-eligible role supports in-person clinic visits, prepares patients, and documents information in the medical record.

You will help stock exam rooms, coordinate appointments, and assist with scheduling while ensuring a positive patient experience through clear communication with patients, providers, and staff.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (hardware and programs, smart devices).
• Experience in healthcare setting is preferred.

Responsibilities

• Prepare patients for appointments and collect medical history.
• Assist in rooming and vitals collection during visits.
• Prepare exam rooms and stock supplies.
• Support patient connection to providers and ensure positive experience.
• Complete visit wrap-up and assist with follow-up scheduling.

Skills

Customer service

Technology proficiency

Education

Healthcare student

Nursing/EMS/Health worker program

Health Unit Coordinator program

Tools

Epic Health Records

Job description

Fairview Health Services in Minneapolis, MN is hiring an In Clinic Visit Facilitator to join our Dermatology team. This 1.0 FTE, benefits-eligible role supports in-person clinic visits, prepares patients, and documents information in the medical record.

You will help stock exam rooms, coordinate appointments, and assist with scheduling while ensuring a positive patient experience through clear communication with patients, providers, and staff.