Clinic Visit Navigator: Patient Access & Prep

Fairview Health Services; Apple Valley (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

PTO

Sick time

Tuition reimbursement

Retirement plan

Early access to earned wages

Job summary

Fairview Health Services in Apple Valley, MN, is seeking an In Clinic Visit Facilitator for a full-time, on-site role. The position supports in-person clinic visits, pre-visit communication, and documentation of patient information in the medical record, with duties including room preparation and scheduling coordination.

Hours are Monday–Thursday 7:00AM–6:00PM and Friday 7:00AM–5:00PM, with benefits-eligible employment.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets)

Responsibilities

• Prepare patients for appointments and ensure records are available.
• Assist in the rooming process and document patient information.
• Prepare exam rooms and stock supplies.
• Support connection to provider for visits and maintain positive patient experience.
• Complete wrap-up and coordinate follow-up appointments.
• Communicate effectively with patients, providers and staff, in person and virtually.

Skills

Customer service

Tech proficiency

Communication

Tools

Epic Health Records

Job description

Fairview Health Services in Apple Valley, MN, is seeking an In Clinic Visit Facilitator for a full-time, on-site role. The position supports in-person clinic visits, pre-visit communication, and documentation of patient information in the medical record, with duties including room preparation and scheduling coordination.

Hours are Monday–Thursday 7:00AM–6:00PM and Friday 7:00AM–5:00PM, with benefits-eligible employment.