Dermatology Admin Specialist - Scheduling & Care

Carilion Clinic; Roanoke (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Pension Plan

Paid Time Off

Job summary

Carilion Clinic in Roanoke, VA is hiring a Healthcare Administrative Associate for Dermatology. This full-time role supports front-office workflow, greets patients, schedules, and handles records, billing documents, and data entry in a fast-paced medical practice.

The ideal candidate will have a high school diploma or GED, strong grammar and communication skills, basic Microsoft Office, and the ability to multi-task in a patient-focused environment.

Qualifications

• Must have a high school diploma or GED.
• Customer-driven with strong grammar, spelling and punctuation.
• Knowledge of medical terminology and office procedures.
• Proficiency in computer data entry/keyboarding and EMR usage.
• Good organizational, communication and interpersonal skills.
• Knowledge of Microsoft Word and Excel preferred.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collects co-payments, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Skills

Customer service

Data entry

EMR

Microsoft Word/Excel

Medical terminology

Organization

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

Electronic Medical Records software

Microsoft Excel

Microsoft Word

Job description

Carilion Clinic in Roanoke, VA is hiring a Healthcare Administrative Associate for Dermatology. This full-time role supports front-office workflow, greets patients, schedules, and handles records, billing documents, and data entry in a fast-paced medical practice.

The ideal candidate will have a high school diploma or GED, strong grammar and communication skills, basic Microsoft Office, and the ability to multi-task in a patient-focused environment.