Dermatology Front Desk & Admin Specialist - Full-Time

Carilion Clinic; Roanoke, Northern (VA, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate for Dermatology to support front-office workflow and patient services in a fully in-person setting.

You will greet patients, handle scheduling, maintain medical records, process billing tasks, and assist with data entry while delivering friendly, efficient service. This 36-hour-per-week role emphasizes teamwork and strong communication.

Qualifications

• High school diploma or GED required.
• No prior healthcare experience required.
• Knowledge of medical terminology and office procedures preferred.
• Strong data entry and typing skills; able to use electronic medical records.
• Proficiency with Microsoft Word and Excel preferred.
• Excellent organizational, communication, and interpersonal skills.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records and data entry.
• Runs reports and handles charge entry.
• Processes billing documents and collects co-pays/deductibles.

Skills

Customer service

Medical terminology

Data entry

EMR

Microsoft Word/Excel

Education

High school diploma or GED

Job description

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate for Dermatology to support front-office workflow and patient services in a fully in-person setting.

You will greet patients, handle scheduling, maintain medical records, process billing tasks, and assist with data entry while delivering friendly, efficient service. This 36-hour-per-week role emphasizes teamwork and strong communication.