Gastroenterology Front Office & Scheduling Admin

Carilion Clinic; Christiansburg (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Referral bonus program

Job summary

Carilion Clinic is seeking a healthcare administrative associate to support front-office workflow for a busy medical practice. You will greet patients, manage scheduling, assist with medical records, and help with data entry and billing tasks in a patient-centered environment.

The role emphasizes customer service, strong communication, and proficiency in Microsoft Office and EMR systems, with opportunities to contribute to efficient clinic operations.

Qualifications

• High school diploma or GED required.
• Strong grammar, spelling and punctuation; knowledge of medical terminology.
• Proficiency in computer data entry and keyboarding; ability to use electronic medical records.
• Good organizational, communication and interpersonal skills; multitasking ability.

Responsibilities

• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain multi-line phone system/switchboard.
• Schedule, register, and check patients in/out.
• Maintain medical records and run reports.
• Perform data entry and billing tasks.
• Collect co-pays and other self-pay amounts at service.
• Reseatch and resolve billing issues as needed.

Skills

Customer service

Medical terminology

Office procedures

Data entry

Electronic medical records

Microsoft Excel

Microsoft Word

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or GED

Tools

EMR software

Microsoft Word

Microsoft Excel

Job description

Carilion Clinic is seeking a healthcare administrative associate to support front-office workflow for a busy medical practice. You will greet patients, manage scheduling, assist with medical records, and help with data entry and billing tasks in a patient-centered environment.

The role emphasizes customer service, strong communication, and proficiency in Microsoft Office and EMR systems, with opportunities to contribute to efficient clinic operations.