Dermatology Administrative Assistant - Patient Care & Data

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Employer Funded Pension Plan

Paid Time Off

Onsite fitness / wellness benefits

Education and training opportunities

Wellness app access

Childcare discounts

Job summary

Carilion Clinic in Roanoke, VA seeks a Healthcare Administrative Associate in Dermatology to greet patients, schedule visits, manage records, and assist with billing and data entry. You will handle phones, coordinate patient flow, and support the office with accuracy and care.

The role requires a high school diploma or GED, strong communication, and the ability to multi-task in a fast-paced clinical environment.

Qualifications

• Must be customer driven with strong grammar, spelling and punctuation.
• Knowledge of medical terminology and office procedures.
• Proficient in data entry and able to use electronic medical records.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Skills

Customer-driven

Medical terminology

Office procedures

Data entry / keyboarding

Electronic medical records

Organizational skills

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

Carilion Clinic in Roanoke, VA seeks a Healthcare Administrative Associate in Dermatology to greet patients, schedule visits, manage records, and assist with billing and data entry. You will handle phones, coordinate patient flow, and support the office with accuracy and care.

The role requires a high school diploma or GED, strong communication, and the ability to multi-task in a fast-paced clinical environment.