Deposit Operations Specialist - Banking & Customer Service

BancFirst; Stillwater (OK); Hybrid; USD 32,000 - 46,000; Full time

Job summary

BancFirst in Oklahoma is seeking a Deposit Operations Associate to join our team in Stillwater. This onsite, full-time role supports daily processing of deposits, item review, and customer service activities within a busy banking environment.

The ideal candidate brings strong MS Office skills, familiarity with banking software, and the ability to handle confidential information, meet deadlines, and work well under pressure. Prior banking experience is preferred.

Qualifications

• Customer service oriented and able to handle confidential information.
• Proficient in Microsoft Office and knowledge of banking software applications.
• Able to perform under deadlines in a fast-paced banking environment.
• Excellent listening and communication skills, written and verbal.

Responsibilities

• Answer incoming customer service phone calls in a professional manner.
• Daily review and processing of unposted items and return items.
• Review and track overdrawn and charged-off accounts.
• Process incoming and outgoing domestic and international collection items.
• Perform account maintenance.
• Process Branch Deposit reports daily.
• Will be cross-trained on various positions in the department.
• Perform other job related duties and special projects as assigned.

Skills

Customer service

Banking software

Attention to detail

Communication

Teamwork

Tools

Microsoft Office

Job description

BancFirst in Oklahoma is seeking a Deposit Operations Associate to join our team in Stillwater. This onsite, full-time role supports daily processing of deposits, item review, and customer service activities within a busy banking environment.

The ideal candidate brings strong MS Office skills, familiarity with banking software, and the ability to handle confidential information, meet deadlines, and work well under pressure. Prior banking experience is preferred.