Deposit Operations Associate

BancFirst; Stillwater (OK); Hybrid; USD 32,000 - 46,000; Full time

Job summary

BancFirst in Oklahoma is seeking a Deposit Operations Associate to join our team in Stillwater. This onsite, full-time role supports daily processing of deposits, item review, and customer service activities within a busy banking environment.

The ideal candidate brings strong MS Office skills, familiarity with banking software, and the ability to handle confidential information, meet deadlines, and work well under pressure. Prior banking experience is preferred.

Qualifications

• Customer service oriented and able to handle confidential information.
• Proficient in Microsoft Office and knowledge of banking software applications.
• Able to perform under deadlines in a fast-paced banking environment.
• Excellent listening and communication skills, written and verbal.

Responsibilities

• Answer incoming customer service phone calls in a professional manner.
• Daily review and processing of unposted items and return items.
• Review and track overdrawn and charged-off accounts.
• Process incoming and outgoing domestic and international collection items.
• Perform account maintenance.
• Process Branch Deposit reports daily.
• Will be cross-trained on various positions in the department.
• Perform other job related duties and special projects as assigned.

Skills

Customer service

Banking software

Attention to detail

Communication

Teamwork

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Deposit Operations Associate

Deposit Operations Associate

Onsite Position

Full Time: 8:00 a.m. to 5:00 p.m. M-F

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Answer incoming customer service phone calls in a professional manner

Daily review and processing of unposted items and return items.

Review and track overdrawn and charged-off accounts.

Process incoming and outgoing domestic and international collection items.

Perform account maintenance.

Process Branch Deposit reports daily.

Will be cross-trained on various positions in the department.

Perform other job related duties and special projects as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

Customer service oriented.

Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.

Outstanding listening and communication skills, both written and verbal.

Excellent organizational skills.

Analytical, detail-oriented with good decision making skills.

Must demonstrate a business professional image and demeanor.

Work well individually and with a team while maintaining a positive attitude.

Work well under stress and deadlines while managing multiple tasks.

Self-starter with the ability to multi-task.

Regular and consistent attendance and punctuality is an essential function of the job

PREFERRED SKILLS AND QUALIFICATIONS

2+ years of banking experience.

PHYSICAL REQUIREMENTS

Constant use of computer screens.

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.

Ability to sit and/or stand for long periods of time during the workday.

Long periods of typing and repetitive motion.

Ability to lift and/or move and carry 10 pounds.

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.