Department Supervisor: Lead Sales & Customer Experience

H&M; Greenbrook (MS); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K plan

Job summary

H&M in Mississippi seeks a Department Supervisor to lead sales and profit by delivering the best customer experience. You will ensure compliance with store standards, legal requirements, and brand guidelines while supporting the Department Manager.

You will drive omni-channel initiatives, develop the team through feedback, and uphold visual and commercial standards. The role combines leadership with hands-on store operations and customer engagement.

Qualifications

• Emerging leader who takes responsibility and motivates others.
• Ambitious, an effective communicator and supportive team player.
• Analytical, capable of working with numbers and statistics.
• Achievement-oriented and customer-centric in performance.

Responsibilities

• Support omni customer experience and visualize products per guidelines.
• Promote loyalty app, in-store sustainability, and upsell with team.
• Open/close store daily and manage admin routines for people and ops.
• Maintain clean, tidy sales floor and back-of-house areas.
• Collaborate with Visual Merchandiser and store team on planning.

Skills

Leadership

Communication

Analytical thinking

Customer focus

Job description

H&M in Mississippi seeks a Department Supervisor to lead sales and profit by delivering the best customer experience. You will ensure compliance with store standards, legal requirements, and brand guidelines while supporting the Department Manager.

You will drive omni-channel initiatives, develop the team through feedback, and uphold visual and commercial standards. The role combines leadership with hands-on store operations and customer engagement.