Store Department Supervisor – Lead Customer Experience

H&M; Oak Knoll (MN); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Staff discount

Medical, Vision, Dental

401K

Commuter benefits

Paid time off

HIP program

Job summary

H&M in Minnesota is seeking a Department Supervisor to help achieve sales and profit goals by delivering the best customer experience across the department and store. You will lead by example, ensuring compliance with policies and legal requirements while driving omni-channel initiatives and visual standards.

You will collaborate with the store team to train, motivate, and develop colleagues, sustain high fashion presentation, and manage daily operations from opening to closing, including

Qualifications

• Emerging leader with responsibility and accountability.
• Ambitious and customer-centric.
• Analytical with ability to work with numbers.

Responsibilities

• Support omni customer experience following global guidelines.
• Promote Hello Member loyalty app and in-store sustainability initiatives.
• Ensure store routines for fitting rooms, checkout, and admin operations.
• Collaborate with Visual Merchandiser team and store colleagues.
• Open/close store daily and maintain a clean sales floor.

Skills

Emerging leader

Ambitious

Effective communicator

Analytical thinker

Numbers & statistics

Job description

H&M in Minnesota is seeking a Department Supervisor to help achieve sales and profit goals by delivering the best customer experience across the department and store. You will lead by example, ensuring compliance with policies and legal requirements while driving omni-channel initiatives and visual standards.

You will collaborate with the store team to train, motivate, and develop colleagues, sustain high fashion presentation, and manage daily operations from opening to closing, including