Department Supervisor: Elevate Sales & Customer Experience

H&M; Denver (CO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Staff discount

Health insurance

401K

Paid time off

Job summary

H&M in Denver is seeking a Department Supervisor to support store Sales and Profit goals by delivering the best customer experience in the department and store. You will work in line with legal requirements and H&M standards, policies, and procedures to meet customers and colleagues' expectations.

You'll lead the team in omni customer experience, visual merchandise, operations, and loyalty initiatives, while fostering collaboration, development, and compliance across the store.

Qualifications

• Emerging leader with ability to take responsibility.
• Ambitious and an effective communicator with collaborative mindset.
• Analytical, with comfort working with numbers and statistics.
• Customer-centric, driven by performance and team success.

Responsibilities

• Support omni customer experience and drive sales and profit in department.
• Lead team to deliver best customer experience and store standards.
• Promote loyalty program and sustainability initiatives in-store.
• Ensure accurate routines in fitting room and checkout processes.
• Maintain admin routines for people and operations.
• Collaborate with Visual Merchandiser team and store leadership.

Skills

Leadership

Communication

Analytical thinking

Customer focus

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M in Denver is seeking a Department Supervisor to support store Sales and Profit goals by delivering the best customer experience in the department and store. You will work in line with legal requirements and H&M standards, policies, and procedures to meet customers and colleagues' expectations.

You'll lead the team in omni customer experience, visual merchandise, operations, and loyalty initiatives, while fostering collaboration, development, and compliance across the store.