Department Supervisor: Elevate Customer Experience & Sales

H&M; Burlington (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401K

Employee discount

Job summary

H&M in Burlington, MA is seeking a Department Supervisor to support sales and profit goals by delivering the best customer experience in the department and store. You will align with legal requirements and H&M standards, policies, and procedures to meet customer and colleague expectations.

A typical day includes omni customer experience, visual/merchandising, teamwork with the Visual Merchandiser, and ensuring accurate admin routines, loyalty promotions, and in-store sustainability efforts.

Qualifications

• Emerging leader able to take responsibility and drive results.
• Strong communicator with ability to coach and motivate a team.
• Analytical mindset to work with numbers and performance metrics.

Responsibilities

• Support omni customer experience and promote Loyalty App.
• Ensure store routines, including fitting rooms and checkout, run smoothly.
• Maintain visual and commercial standards per guidelines.
• Open and close store operations and manage daily activities.

Skills

Leadership

Communication

Analytical thinking

Job description

H&M in Burlington, MA is seeking a Department Supervisor to support sales and profit goals by delivering the best customer experience in the department and store. You will align with legal requirements and H&M standards, policies, and procedures to meet customer and colleague expectations.

A typical day includes omni customer experience, visual/merchandising, teamwork with the Visual Merchandiser, and ensuring accurate admin routines, loyalty promotions, and in-store sustainability efforts.