Department Supervisor, Retail: Lead Customer Experience

H&M; Manhattan (KS); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Staff discount 25%

Health insurance

401K

Commuter benefits

Paid time off

Job summary

H&M is seeking a Department Supervisor in Manhattan, KS, to support sales and profit goals by delivering the best customer experience. You will ensure compliance with legal requirements and H&M standards, and lead a team to drive visual merchandising and omni-channel initiatives.

Responsibilities include promoting the Hello Member loyalty program, maintaining store operations, and collaborating with the Department Manager for opportunities.

Qualifications

• Emerging leader who takes responsibility.
• Ambitious, effective communicator.
• Analytical, numbers-oriented problem-solver.

Responsibilities

• Support the omni-channel customer experience in-store and promote the Hello Member loyalty app.
• Maintain visual, merchandising and commercial standards per global guidelines.
• Lead and develop store team; collaborate with Visual Merchandiser and colleagues.
• Ensure excellent customer service across all areas; promote products and initiatives.
• Oversee in-store operations, admin routines, cash handling, and end-of-day close.

Skills

Communication

Leadership

Analytics

Customer focus

Job description

H&M is seeking a Department Supervisor in Manhattan, KS, to support sales and profit goals by delivering the best customer experience. You will ensure compliance with legal requirements and H&M standards, and lead a team to drive visual merchandising and omni-channel initiatives.

Responsibilities include promoting the Hello Member loyalty program, maintaining store operations, and collaborating with the Department Manager for opportunities.