Department Specialist Clerk

Kelly; Deerfield (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Transit spending account

Holiday pay

Medical/dental/vision benefits

Job summary

Kelly is seeking a detail-oriented Operations Associate to support monthly cycler rental billing and data entry into the GSP system within our Capital Services and Support team in Deerfield, IL.

You will enter billing agreements, track shipments, and coordinate device retrieval when multiple cyclers are assigned. Strong Excel skills, task prioritization, and clear written/verbal communication are essential.

Qualifications

• Proven ability to organize workload and prioritize tasks effectively.
• High attention to detail with accuracy; ability to self-check work.
• Capable of independently resolving routine and some non-routine issues promptly.
• Effective written and verbal communication skills.
• Quick learner; able to adapt to new systems (e.g., JD Edwards, GSP).
• Proficient in Microsoft Excel.
• Strong time management skills—capable of managing multiple projects and meeting deadlines.

Responsibilities

• Enter individual billing agreements in GSP for each cycler shipped, based on the daily shipment of cycler rental devices.
• Identify patients assigned multiple cyclers and arrange for device retrieval as needed.
• Detect and resolve cases where patients have multiple billing agreements to ensure accurate billing.
• Update and maintain data in designated Excel workbooks and tracking files.

Skills

Attention to detail

Time management

Communication skills

Problem solving

Willingness to learn

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

JD Edwards

GSP

Microsoft Excel

Job description

Job Summary

Join our Capital Services and Support team as an integral member supporting key back-office customer operations. Your primary responsibility will be managing monthly cycler rental billing and ensuring accurate data entry into our GSP system.

Key Responsibilities

• Enter individual billing agreements in GSP for each cycler shipped, based on the daily shipment of cycler rental devices.
• Identify patients assigned multiple cyclers and arrange for device retrieval as needed.
• Detect and resolve cases where patients have multiple billing agreements to ensure accurate billing.
• Update and maintain data in designated Excel workbooks and tracking files.

Requirements

• Proven ability to organize workload and prioritize tasks effectively.
• High attention to detail with accuracy; ability to self-check work.
• Capable of independently resolving both routine and some non-routine issues promptly.
• Effective written and verbal communication skills.
• Quick learner; able to adapt to new systems (e.g., JD Edwards, GSP).
• Proficient in Microsoft Excel.
• Strong time management skills—capable of managing multiple projects and meeting deadlines.
• Ability to ask insightful questions and facilitate conversations to solve customer or internal issues.
• Collaborative team player; can work across cross-functional groups to address business issues and ensure milestones are met.

Qualifications

• 2–5 years of customer operations experience.
• High school diploma or equivalent required; 4-year college degree preferred.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.