Office Support

Kelly Services; Plainview (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Kelly Services is seeking a dependable Branch Office Support Specialist to assist daily branch operations, greet patients, handle administrative tasks, scheduling, billing, and equipment support in a busy on-site environment.

The role emphasizes customer service, accurate data entry, and confidentiality, with a Monday–Friday schedule from 9:30 AM to 6:00 PM and pay at $22.00 per hour, through January 4, 2027. This is a great fit for an experienced office professional in healthcare settings.

Qualifications

• 2+ years of office-related experience.
• Strong customer service and communication skills.
• Comfortable with computers and accurate data entry.
• Excellent organizational and attention to detail.
• Ability to handle confidential patient and billing information professionally.
• Healthcare or medical office experience is a plus.
• High school diploma or GED required.

Responsibilities

• Provide professional reception services, including answering phones and greeting patients and visitors.
• Support the Sales team with patient documentation and required paperwork.
• Process patient intakes, review customer information, and confirm delivery appointments.
• Complete post-delivery work order confirmation and data entry.
• Assist with patient scheduling and customer requests.
• Explain insurance coverage and collect payments as needed.
• Retrieve equipment from the warehouse and assist with daily receivables reconciliation.

Skills

Office experience

Customer service

Communication

Computer skills

Attention to detail

Education

High school diploma or GED

Job description

Office Support

Pay: $22.00 per hour

Schedule: Monday–Friday, 9:30 AM–6:00 PM

Assignment Duration: Through January 4, 2027

Work Arrangement: On-site; not eligible for telecommuting

Position Summary

We are seeking a dependable and customer-focused Branch Office Support Specialist to support the daily operations of a busy branch office and Branch Manager(s). This position serves as an important point of contact for patients and customers while providing administrative, scheduling, documentation, billing, and equipment support.

Key Responsibilities

• Provide professional reception services, including answering phones and greeting patients and visitors.
• Support the Sales team with patient documentation and required paperwork.
• Process patient intakes, review customer information, and confirm delivery appointments.
• Complete post-delivery work order confirmation and data entry.
• Assist with patient scheduling and customer requests.
• Support Positive Airway Pressure (PAP) classes by preparing paperwork and instructions.
• Perform downloads from respiratory recording devices such as apnea monitors, oximeters, and CPAP devices as directed.
• Perform required functional testing of certain respiratory equipment.
• Support overnight oximetry programs.
• Handle documentation requests for audits and compliance purposes.
• Collect billing and payment information as needed.
• Scan, file, fax, and maintain patient records.
• Assist with warehouse and patient equipment preparation, including equipment setup and returns.
• Explain insurance coverage and out-of-pocket expenses to patients and collect payments when needed.
• Retrieve equipment from the warehouse and assist with daily receivables reconciliation.
• Make outbound customer satisfaction calls to patients and referral sources.
• Order inventory and office supplies.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• 2+ years of office-related experience.
• Strong customer service and communication skills.
• Comfortable working with computers and entering information accurately.
• Excellent organizational and attention-to-detail skills.
• Ability to handle confidential patient and billing information professionally.
• Ability to work effectively in a fast‑paced office environment.
• Healthcare, medical office, or durable medical equipment experience is a plus.

Why Consider This Opportunity?

This is a great opportunity for an experienced office professional who enjoys helping people, working in a healthcare environment, and balancing customer service with administrative responsibilities. The position offers a consistent 9:30 AM–6:00 PM schedule and pays $22.00 per hour through January 4, 2027.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly .

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Aff> employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.