Department Manager — Field Operations Lead

DH Pace; Columbia (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) match

HSA & FSA

Life insurance

Job summary

DH Pace Company is seeking a Department Manager for its Overhead Door Company of Central Missouri unit. You will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction.

If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you. This role involves leading technicians and staff, budgeting, and driving profit while maintaining service excellence.

Qualifications

• Bachelor’s degree preferred.
• Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred.
• Excellent communicator who is highly organized and possesses a good mechanical aptitude.
• Capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Must possess valid driver’s license and good driving record.

Responsibilities

• Manage day-to-day operations of the department.
• Manage and develop skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
• Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
• Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs.
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.
• Will assist with hiring, training and developing new employees.
• Other duties as assigned by manager

Skills

Communication

Organizational skills

Mechanical aptitude

Leadership

Driver's license

Education

Bachelor’s degree

Job description

DH Pace Company is seeking a Department Manager for its Overhead Door Company of Central Missouri unit. You will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction.

If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you. This role involves leading technicians and staff, budgeting, and driving profit while maintaining service excellence.