Department Manager

DH Pace Company, Inc.; Columbia Township (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Life insurance

401(k) match

HSA/FSA

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. is seeking a Department Manager for the Overhead Door Company of Central Missouri to lead the department, manage projects, and drive performance and profitability.

You will supervise skilled field technicians/installers and office staff, ensure timely delivery within budget, and maintain high customer satisfaction while controlling labor costs.

Qualifications

• Bachelor’s degree preferred.
• Supervisory or managerial experience in equipment services preferred.
• Excellent communication and organizational skills.
• Valid driver’s license with a good driving record.

Responsibilities

• Manage day-to-day operations of the department.
• Develop field technicians/installers and office personnel to maximize customer satisfaction and profit.
• Ensure projects are completed on time, below budget, and to customers' satisfaction.
• Proactively manage customer interactions, even when delivering difficult news.
• Oversee department budget and P&L, controlling labor and material costs.
• Improve performance through daily, monthly, and yearly reviews.
• Assist with hiring, training, and development of new employees.
• Other duties as assigned by the manager.

Skills

Excellent communicator

Highly organized

Mechanical aptitude

Leadership / Supervisory

Education

Bachelor's degree

Job description

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Central Missouri™, a DH Pace Company, Inc., aspires to hire a Department Manager. In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you!

Responsibilities

• Manage day-to-day operations of the department
• Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
• Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
• Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by manager

Job Requirements

• Bachelor’s degree preferred
• Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
• Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
• Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Must possess valid driver’s license and good driving record

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.