Door & Security Field Service Manager

DH Pace Company; St. Louis (MO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

401(k) with employer match

Life and Disability Insurance

HSA/FSA options

Job summary

DH Pace Company, Inc. is seeking a Service Manager for its Overhead Door division in St. Louis to lead equipment, service, and installation technicians with hands-on leadership and strong customer interfacing.

You will manage budgets and P&L, schedule staff, assist with troubleshooting, train and hire technicians, and drive consistent, high-quality service while maintaining safety and driving customer satisfaction.

Qualifications

• Bachelor’s Degree highly preferred.
• Minimum two (2) years’ work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products.
• Excellent communicator with strong organizational skills.
• Must possess a Valid Driver’s License and good driving record.

Responsibilities

• Manage equipment, service, and installation technicians with hands-on leadership.
• Oversee department Budget and P&L, controlling labor and material costs.
• Schedule/dispatch staff and assist with technical troubleshooting.
• Communicate with customers to ensure high-quality service.
• Develop, train and hire technicians and administrative personnel as needed.
• Other duties as assigned.

Skills

Communication

Organizational skills

Mechanical aptitude

Driver's License

Education

Bachelor's Degree

Job description

DH Pace Company, Inc. is seeking a Service Manager for its Overhead Door division in St. Louis to lead equipment, service, and installation technicians with hands-on leadership and strong customer interfacing.

You will manage budgets and P&L, schedule staff, assist with troubleshooting, train and hire technicians, and drive consistent, high-quality service while maintaining safety and driving customer satisfaction.