Department Operations & P&L Lead

D.H. Pace Company, Inc.; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health/Dental/Vision

Paid time off

Life insurance

401(k) with match

HSA / FSA

Voluntary benefits

Employee discounts

Competitive pay

Job summary

K&B Garage Doors, a DH Pace Company, Inc. is seeking a Department Manager to lead the department, deliver projects on time, and maintain high customer satisfaction. You will oversee technicians, installers, and office staff, manage budgets, and drive profitability.

Ideal candidates bring supervisory experience in a service-or installation-focused setting, strong communication, and a hands-on approach to training, hiring, and developing a high-performing team.

Qualifications

• Supervisory or managerial experience in a service/installation environment.
• Excellent communicator with strong organization and mechanical aptitude.
• Ability to develop technicians and office staff to maximize profit.
• Must possess valid driver's license and clean driving record.

Responsibilities

• Manage day-to-day operations of the department.
• Manage and develop skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
• Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
• Department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs.
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.
• Assist with hiring, training and developing new employees.
• Other duties as assigned by manager.

Skills

Leadership

Supervisory

Budget & P&L

Customer service

Communication

Team development

Hiring & training

Travel willing

Mechanical aptitude

Organized

Job description

K&B Garage Doors, a DH Pace Company, Inc. is seeking a Department Manager to lead the department, deliver projects on time, and maintain high customer satisfaction. You will oversee technicians, installers, and office staff, manage budgets, and drive profitability.

Ideal candidates bring supervisory experience in a service-or installation-focused setting, strong communication, and a hands-on approach to training, hiring, and developing a high-performing team.