Department Lead – Sporting Goods & Firearms

Rural King; Ellijay (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Healthcare benefits

Associate discount 15%

SmartDollar program

Assistance program

Chaplaincy services

Job summary

Rural King is seeking a Department Lead to drive efficient department operations, oversee inventory, pricing, and merchandising, and ensure a high standard of customer service. You will monitor stock, manage signages, and coordinate playbook features while maintaining a clean and safe retail space.

The role involves assisting customers, processing front-end tasks, and supporting teammates with training and cross-department tasks.

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication to convey instructions clearly.
• Ability to listen, ask questions, and provide thorough responses.
• Adaptability to changing priorities and business needs.
• Strong problem solving and attention to detail in a fast paced retail setting.

Responsibilities

• Adhere to the indoor merchandising guide to maintain consistent displays and signing.
• Monitor inventory with regular counts, reconcile variances, and replenish stock.
• Oversee recovery to keep the department neat and visually appealing.
• Coordinate price changes with relevant teams and update signage.
• Manage playbook features and planogram sets per company guidelines.
• Maintain cleanliness and safety within the department and work area.
• Provide friendly customer service and assist with inquiries to boost satisfaction.
• Support front-end transactions or loadouts as needed.
• Utilize office equipment and handheld devices to perform tasks.
• Operate forklifts, pallet jacks, ladders, and other retail equipment safely.
• Participate in cross-training across departments and learn programs/workshops.

Skills

Retail experience

Customer service

Communication

Teamwork

Adaptability

POS systems

Tools

POS systems

Job description

Rural King is seeking a Department Lead to drive efficient department operations, oversee inventory, pricing, and merchandising, and ensure a high standard of customer service. You will monitor stock, manage signages, and coordinate playbook features while maintaining a clean and safe retail space.

The role involves assisting customers, processing front-end tasks, and supporting teammates with training and cross-department tasks.