Department Lead: Retail Ops & Merchandising Expert

Rural King; Altoona (PA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) match program

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar program

Associate Assistance Program

RK Cares program

Chaplaincy services

Job summary

Rural King is seeking a Department Lead to manage a designated department, ensuring efficient operations and compelling displays. You will oversee inventory, pricing, and planograms while upholding cleanliness and safety standards across the department.

You will provide proactive customer service, assist with inquiries, and support front-end tasks as needed to deliver an exceptional shopping experience. This role emphasizes people-first service and attention to detail.

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication skills.
• Ability to listen actively and respond clearly.

Responsibilities

• Oversee daily department operations, including scanning outs and inventory management.
• Maintain planograms and signage consistent with company standards.
• Execute price changes accurately and update labels as required.
• Ensure department cleanliness and organization for a positive shopping environment.
• Provide friendly customer service and assist customers with inquiries and locating products.
• Support front-end operations when needed, including transactions and loading out goods.

Skills

Retail experience

Customer service

Communication

Job description

Rural King is seeking a Department Lead to manage a designated department, ensuring efficient operations and compelling displays. You will oversee inventory, pricing, and planograms while upholding cleanliness and safety standards across the department.

You will provide proactive customer service, assist with inquiries, and support front-end tasks as needed to deliver an exceptional shopping experience. This role emphasizes people-first service and attention to detail.