Department Lead: Retail Ops & Merchandising

Rural King; Morgantown (WV); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Zusammenfassung

Rural King is seeking a Department Lead to drive efficient operations, manage inventory, and uphold department standards. You will oversee scanning outs, price changes, displays, and planograms while delivering exceptional customer service in a fast-paced retail environment.

Join a team that emphasizes People First and Integrity, with opportunities for growth, a 40-hour workweek, and benefits including 401(k) match and health plans.

Qualifikationen

• At least 2 years of retail experience with knowledge of department.
• Excellent verbal and written communication skills to convey ideas clearly.
• Demonstrated ability to listen, ask questions, and provide thorough responses.
• High adaptability to changing priorities and business needs.
• Flexible mindset to navigate ambiguity and uncertainty.
• Strong problem-solving skills to address issues quickly.
• Ability to stay composed during high-pressure situations.
• Prioritize tasks and meet deadlines with attention to detail.
• Proficiency with computer systems to assist customers and manage tasks.
• Excellent interpersonal and communication skills.
• Excellent customer service skills.
• Willingness to work a 40-hour week with varied hours, days, nights, and weekends.

Aufgaben

• Adhere to the indoor merchandising guide to maintain department standards and appealing displays.
• Monitor inventory levels with regular stock counts and replenish department inventory.
• Oversee the recovery process to keep the department neat and visually appealing.
• Coordinate and execute price changes with pricing labels and signage updates.
• Manage playbook features and planogram sets per company guidelines to maximize sales.
• Maintain cleanliness and orderliness; enforce sanitation and safety protocols.
• Provide customer service using the customer engagement model to assist with inquiries.
• Support front-end operations by processing transactions or loadouts as needed.
• Operate office and retail devices and equipment (telephone, copier, calculator, forklift etc.).
• Participate in cross-training for flexibility across departments.
• Engage in training programs and webinars to stay current on developments.
• Provide friendly, proactive support to internal and external customers promptly.
• Demonstrate Rural King values in daily work: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, Continuous Improvement.

Kenntnisse

Retail experience

Communication skills

Adaptability

Problem-solving

Attention to detail

Customer service

Flexible hours

Jobbeschreibung

Rural King is seeking a Department Lead to drive efficient operations, manage inventory, and uphold department standards. You will oversee scanning outs, price changes, displays, and planograms while delivering exceptional customer service in a fast-paced retail environment.

Join a team that emphasizes People First and Integrity, with opportunities for growth, a 40-hour workweek, and benefits including 401(k) match and health plans.