Department Lead - Retail Ops & Merchandising

Rural King; Franklin (Venango County); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

Chaplaincy Services

Job summary

Rural King is seeking a Department Lead to oversee daily department operations, including inventory management, pricing accuracy, and merchandising compliance. You will ensure orderly displays, replenish stock, and maintain a clean, customer-friendly environment.

The role emphasizes strong customer service, teamwork, and flexibility with hours to meet business needs, including evenings and weekends. Experience in retail environments and a customer-focused mindset are essential.

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication to convey instructions clearly.
• Demonstrates active listening and thorough, articulate responses.

Responsibilities

• Oversee department operations including inventory control and planogram compliance.
• Manage stock counts, outs, and replenishment from stockroom/top stock.
• Lead price changes and ensure accurate labeling and signage.
• Maintain cleanliness and organization to provide a positive shopping experience.
• Deliver proactive customer service and assist with inquiries at the front end.

Skills

Retail experience

Communication skills

Adaptability

Problem solving

Attention to detail

Customer service

Time management

Job description

Rural King is seeking a Department Lead to oversee daily department operations, including inventory management, pricing accuracy, and merchandising compliance. You will ensure orderly displays, replenish stock, and maintain a clean, customer-friendly environment.

The role emphasizes strong customer service, teamwork, and flexibility with hours to meet business needs, including evenings and weekends. Experience in retail environments and a customer-focused mindset are essential.