Department Lead: Retail Merchandising & Operations

Rural King; North Carolina; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

Chaplaincy Services

Job summary

Rural King is seeking a Department Lead to drive efficient department operations in a retail setting. You will oversee inventory, pricing, planograms, cleanliness, and displays while delivering excellent customer service.

This role requires a minimum of 2 years in retail and a strong focus on accuracy, adaptability, and teamwork. The position is full-time and on-site with varied hours, including nights and weekends.

Qualifications

• 2+ years of retail experience in the department.
• Excellent verbal and written communication to convey ideas clearly.
• Demonstrated ability to actively listen, ask relevant questions, and respond effectively.
• Adaptability to changing priorities and business needs.
• Strong problem-solving skills to address issues quickly.
• Ability to stay organized with attention to detail.
• Comfortable navigating computer systems to assist customers and manage tasks.

Responsibilities

• Adhere to the indoor merchandising guide to maintain standards and displays.
• Maintain accurate inventory with regular stock counts and replenishment.
• Oversee recovery to keep department neat and visually appealing.
• Coordinate price changes with relevant teams and update labels.
• Manage playbook features and planogram sets per company guidelines.
• Ensure cleanliness and safety protocols for a safe shopping environment.
• Provide friendly customer service and assist with inquiries and product location.
• Support front-end operations like transactions or loadouts when needed.
• Participate in cross-training for flexibility across departments.
• Engage in training programs and webinars to build skills.

Skills

Retail experience

Communication skills

Active listening

Adaptability

Problem solving

Attention to detail

Job description

Rural King is seeking a Department Lead to drive efficient department operations in a retail setting. You will oversee inventory, pricing, planograms, cleanliness, and displays while delivering excellent customer service.

This role requires a minimum of 2 years in retail and a strong focus on accuracy, adaptability, and teamwork. The position is full-time and on-site with varied hours, including nights and weekends.