Department Administrator, Student Engagement & Operations

New York University; New York (NY); On-site; USD 69,000 - 85,000; Full time

Job summary

New York University Wasserman Center seeks an administrator to manage fiscal and administrative operations, supervise office and student staff, and develop and implement policies to improve the student experience. You will oversee scheduling, events, and professional development coordination for the team, and resolve staff concerns with a collaborative approach.

The role requires strong communication, organizational skills, and a commitment to diversity and inclusion in career support services.

Qualifications

• Bachelor's degree required; master's preferred.
• 2+ years of experience in managing budgets, staff, and stakeholder communication.
• Strong written and verbal communication, organizational and problem-solving abilities.

Responsibilities

• Manage fiscal and administrative operations for the department.
• Supervise office and student staff.
• Develop and implement policies and procedures.
• Oversee scheduling, events, and professional development coordination for the team.
• Develop measures to continuously improve the student experience at the Wasserman Center.
• Resolve staff problems and concerns effectively.

Skills

Budget management

Staff supervision

Policy implementation

Customer service

Interpersonal skills

Teamwork

Data privacy compliance

Education

Bachelor's Degree

Master's Degree

Job description

Position Summary

Manage fiscal and administrative operations for the department including developing and administering budgets, supervising office and student staff, developing and implementing policies and procedures, overseeing scheduling, event, and professional development coordination for the team, developing new measures to continuously improve the student experience at the Wasserman Center, and effectively resolving staff problems and concerns.

Qualifications

Required Education: Bachelor's DegreePreferred Education: Master's DegreeRequired Experience: 2+ years of relevant experience or equivalent combination. Must include experience managing systems and processes, managing budgets and staff, communicating with a variety of stakeholders in a customer service role, and working part of a team.Preferred Experience: 3+ years of experience with managing budgetsRequired Skills, Knowledge and Abilities: Ability to communicate policies and procedures to a diverse group. Excellent organizational and problem solving skills. Excellent interpersonal, communication, customer service, and organization skills. Ability to solve problems and interact with individuals at all levels. Ability to work and communicate with diverse stakeholders. Strong teamwork abilities. Strong proficiency with word processing, spreadsheet and presentation applications. Attention to detail with the ability to perform multi functions. Committed to diversity, equity, and inclusion in all aspects of work to support equitable access to career support and outcomes.Preferred Skills, Knowledge and Abilities: Must be well versed in quality data collection to ensure adequacy, accuracy and legitimacy of data in NYU systems and be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $77,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.