Associate Director, Central Housing Administration

New York University; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

New York University is seeking a senior administrator to direct centralized housing operations and staff both in person and virtually. You will oversee the academic year room change process, resident re‑selection, and appeal applications while guiding student groups and governing bodies.

The role requires strong communication, policy interpretation, and budgeting skills, with supervision of clerical staff. A relevant master's degree is preferred; Bachelor's is required.

Qualifications

• Bachelor's degree required.
• Master's degree in business, operations, or related field preferred.
• Minimum 5+ years of related experience with supervisory roles and budget management.
• Experience in a large urban university setting is preferred.

Responsibilities

• Direct central housing operations and staff in person and virtually.
• Oversee year‑round room change assignments, resident re‑selection, and appeals.
• Counsel students, student governments, and special interest groups.
• Supervise clerical staff including hiring, firing, evaluation, and related duties; maintain an operational budget.

Skills

Leadership

Staff supervision

Budget management

Communication

Policy interpretation

Education

Bachelor's degree

Master's degree preferred

Tools

Budgeting software

Job description

Position Summary

Direct the central housing in person and virtual operational functions and staff. Assist in directing the academic year room change assignment process, resident re-selection process, and appeal application process. Counsel students, student governments and special interest groups. Supervise clerical staff (including hiring, firing, evaluation, etc.) in supporting the Housing Services functions. Maintain operational budget.

Qualifications

Required Education: Bachelor's DegreePreferred Education: Master's Degree in a business, operations, or related field.Required Experience: 5+ years of related experience or equivalent combination. Must include previous supervisory experience and managing budgets.Preferred Experience: 5+ years Relevant experience within a large urban university settingRequired Skills, Knowledge and Abilities: Excellent oral and written communication skills with an emphasis on explaining user application, assignment and charge processes to staff and user level audiences (ie. residential students and guardians) . Excellent problem-solving, organizational, interpersonal and verbal/written communication interpersonal skills. Excellent presentation and training/development skills. Ability to interpret and articulate policies to members of the internal and external communityPreferred Skills, Knowledge and Abilities: High level customer service expertise, the abilily, comfort and confidence to speak with a variety of target audicences including high need clients. A true comfort with public speak which involves large interactive audience participation. The ability to articulate complex and nuances process and policies with clarity.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $100,000.00 to USD $120,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.