Position Title Program Administrator, Silver Student Experience

New York University; New York (NY); On-site; USD 69,000 - 85,000; Full time

Job summary

The Program Administrator Silver Student Experience at New York University coordinates day-to-day operational workflows and co-manages transition-based programming from Orientation through Graduation, ensuring an integrated, student-centered approach aligned with Silver and NYU priorities.

This role connects strategy and execution to foster belonging, social work identity development, and career readiness for the Silver student community within a complex university environment.

Qualifications

• 2+ years in student support, project coordination, transition programming (orientation/graduation), and operational excellence.
• Experience in a University Life unit or student experience–focused environment preferred.
• Experience supporting career design, graduation planning, and assessment tools.

Responsibilities

• Coordinate day-to-day operational workflows across the Silver Student Experience.
• Co-manage transition-based programming from Orientation through Graduation.
• Support initiatives that cultivate belonging and social work readiness through community engagement.

Education

Bachelor's Degree in Higher Education, Social Work, Social Sciences, Public Administration, or related fields

Master's Degree in Social Work (MSW)

Higher Education Administration/Counseling

Job description

Position Summary

The Program Administrator Silver Student Experience coordinates day-to-day operational workflows, co-manages transition-based programming (e.g., Orientation through Graduation), and supports initiatives that cultivate belonging and social work readiness through community engagement across co-curricular student experiences. The position requires close coordination across the Silver Student Experience ecosystem and with academic and university partners to ensure an integrated, student-centered approach. The role serves as a key connector between strategy and execution, ensuring that transitions and student community life are seamless, inclusive, and grounded in Silver and NYU institutional priorities. The Program Administrator supports and helps students experience Silver as a connected and intentional educational environment where social work values and CSWE competencies shape social work identity development, belonging, and student career readiness.

Qualifications

• Required Education: Bachelor's Degree Higher Education, Social Work, Social Sciences, Public Administration, or related fields.
• Preferred Education: Master's Degree in Social Work (MSW), Higher Education Administration/Counseling, or a closely related field of practice.
• Required Experience: 2+ years experience in student support, project coordination, transition programming (orientation/graduation), and operational excellence.
• Preferred Experience: 2+ years experience in a University Life unit, or student experience–focused environment. Experience supporting career design, graduation planning, and assessment and evaluation tools. 1+ years experience monitoring budgets and supervising student employees, interns and/or staff.
• Required Skills, Knowledge and Abilities: Strong organizational, planning, and project coordination/management skills. Ability to navigate complex student-facing environments with discretion, humility, and clarity. Understanding of social work mission, core values, and CSWE competencies. Demonstrated ability to work with diverse students, faculty, and colleagues with relational awareness. Proficiency with advanced technological systems, standard office software, and communications tools. Ability to maintain confidentiality and manage sensitive information responsibly.
• Preferred Skills, Knowledge and Abilities: Familiarity with student development, belonging, and engagement frameworks. Exposure to adaptive leadership, dialogue facilitation, or restorative practices. Understanding of implicit curriculum and co-curricular learning design. Knowledge of social work organizations and career pathways. Integrity, empathy, ethical judgment, and readiness. Strong communication and collaboration skills. Ability to work in a fast-paced environment while managing multiple priorities. Commitment to student well-being and success. Strong problem-solving and decision-making skills. Strong interpersonal skills and the demonstrated ability to develop and sustain effective relationships in support of organizational goals. Knowledge of language, current trends, and needs of student communities. Excellent written and verbal communication skills. Strong proficiency with word processing/standard office software, Zoom, spreadsheet and presentation applications and with various social media platforms. Demonstrated ability to maintain confidentiality, discretion, and attention to detail while managing competing priorities in a deadline-driven, fast-paced environment. Demonstrated ability with various degrees of autonomy, independent work, and collaborative work

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $77,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.