Denver Front Desk Coordinator - Legal Office

Dinsmore & Shohl LLP; Denver, Northern (CO, KY); On-site; USD 30,000 - 50,000; Full time

Job summary

Dinsmore & Shohl LLP in Denver, CO is seeking a friendly receptionist to represent the firm in person and by phone, maintaining a professional appearance at all times.

Responsibilities include answering calls and logging messages, greeting visitors, coordinating meetings, arranging catering and AV needs, and ensuring security and smooth operations across the office. Prior receptionist or customer service experience is preferred; Microsoft Office and iManage proficiency is expected.

Qualifications

• Prior customer service or receptionist experience.
• Proficiency in Microsoft Office and iManage.
• Available to work overtime as necessary.
• Prior law firm and/or concierge experience a plus.

Responsibilities

• Answer the telephone and take complete and accurate messages for attorneys/staff/clients or direct caller to voicemail, when appropriate.
• Greet and log in all visitors.
• Greet and record/log visiting attorneys and personnel from other Dinsmore offices and inform Regional Office Administrator and Office Services staff of such visitors.
• Assign and coordinate meetings, and make arrangements with food service vendors.
• Ensure that all requests for space, catering, and AV equipment are managed well.
• Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval.
• Maintain and be aware of daily conference room schedules. Work closely with the Office Services team to ensure meetings run smoothly. Respond promptly to conference room requests or questions, providing excellent customer service when resolving issues.
• Direct people with a positive attitude.
• Direct inquiries from clients, guests and employees to the appropriate departments.
• Knowledgeable of all personnel and departments in the office. Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm as needed.
• Work with Regional Office Administrator and Office Services team for resolution when conference schedule conflicts arise.
• All other duties as assigned or required

Skills

Customer service

Receptionist experience

Overtime availability

Tools

Microsoft Office

iManage

Job description

Dinsmore & Shohl LLP in Denver, CO is seeking a friendly receptionist to represent the firm in person and by phone, maintaining a professional appearance at all times.

Responsibilities include answering calls and logging messages, greeting visitors, coordinating meetings, arranging catering and AV needs, and ensuring security and smooth operations across the office. Prior receptionist or customer service experience is preferred; Microsoft Office and iManage proficiency is expected.