Receptionist

Dinsmore-; Denver (CO); On-site; USD 45,000 - 55,000; Full time

Job summary

Dinsmore is seeking a Receptionist for our Denver, CO location. The role represents the firm in person and by phone with a professional and polished appearance. You will greet visitors, answer calls, and manage conference room schedules.

Responsibilities include logging visitors, coordinating meetings, arranging catering and AV, and directing inquiries to the appropriate departments while maintaining a secure, welcoming reception area.

Qualifications

• Prior customer service or receptionist experience required.
• Proficiency with Microsoft Office suite and iManage; familiarity with firm applications.
• Available to work overtime, as necessary.
• College degree preferred.
• Prior law firm and/or concierge experience a plus.

Responsibilities

• Answer phone calls and take messages for attorneys, staff, and clients.
• Greet and log in all visitors.
• Greet and record visiting attorneys and personnel from other offices; inform Regional Office Administrator.
• Coordinate meetings and arrange with food service vendors.
• Ensure requests for space, catering, and AV equipment are managed.
• Maintain a current reception manual and secure reception area.
• Monitor conference room schedules and assist the Office Services team for smooth meetings.
• Direct inquiries to appropriate departments and provide information on personnel and offices as needed.
• Collaborate with team to resolve schedule conflicts and handle other duties as assigned.

Skills

Customer service

Receptionist experience

Overtime availability

Law firm experience

Education

College degree

Tools

Microsoft Office

iManage

Job description

Dinsmore is seeking a Receptionist at our Denver, CO location. The successful candidate will represent the firm, both in person and by phone, in a friendly manner and be professionally attired at all times, exhibiting a neat and polished appearance.

Responsibilities

• Answer the telephone and take complete and accurate messages for attorneys/staff/clients or direct caller to voicemail, when appropriate
• Greet and log in all visitors
• Greet and record/log visiting attorneys and personnel from other Dinsmore offices and inform Regional Office Administrator and Office Services staff of such visitors
• Assign and coordinate meetings, and make arrangements with food service vendors
• Ensure that all requests for space, catering, and AV equipment are managed well
• Maintain a current reception manual
• Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval
• Maintain and be aware of daily conference room schedules. Work closely with the Office Services team to ensure meetings run smoothly. Respond promptly to conference room requests or questions, providing excellent customer service when resolving issues
• Direct people with a positive attitude
• Direct inquiries from clients, guests and employees to the appropriate departments
• Knowledgeable of all personnel and departments in the office. Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm as needed
• Work with Regional Office Administrator and Office Services team for resolution when conference schedule conflicts arise
• All other duties as assigned or required

Requirements

• Prior customer service or receptionist experience
• Exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Available to work overtime, as necessary
• College degree preferred
• Prior law firm and/or concierge experience a plus

Salary

• Up to 50k