Dental Treatment Plan Coordinator

GD-SDM NH PLLC; United States; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid vacation

401k match

Health insurance

Life insurance

Disability insurance

Job summary

Generations Dental Care in Concord, NH, seeks a Treatment Plan Coordinator to ensure a seamless patient experience. You will present treatment plans, explain financial options, and coordinate appointments in a fully digital dental office with a patient-centric focus.

The role requires dental office experience, strong communication, and proficiency with Dentrix and office software. This is a full-time position offering a 4-day work week, 8am–5pm, and competitive benefits.

Qualifications

• Dental insurance knowledge required.
• Excellent oral and written communication skills.
• Project coordination experience preferred.
• Follows OSHA/HIPAA guidelines and operating procedures.
• Proficient with Microsoft Office and dental practice management software.
• Willingness to advance skills through continuing education.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients.
• Schedule patient treatment appointments and reschedule as needed.
• Coordinate Doctor and hygiene schedules to maximize efficiency.
• Assist patients with financial arrangements and insurance explanations.
• Handle pre-authorization and treatment paperwork.
• Maintain confidentiality and HIPAA compliance across patient records.

Skills

Dental insurance

Communication

Project coordination

HIPAA compliance

Education

1 year of dental experience

Dental office experience required

Dentrix experience strongly preferred

Tools

Dentrix

Practice management software

Microsoft Office

Job description

Location:

Location: Generations Dental Care Dental Treatment Plan Coordinator - Generations Dental Care (Concord, NH)

Salary:

Salary: $25.00 - $30.00

Job Description

Generations Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.

Full Time Schedule:

Full Time Schedule: 4-day work week, 8am-5pm

Overview

The Treatment Plan Coordinator's primary responsibility is to ensure that the patient's office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments.

Duties/Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.
• Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
• Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patient with financial arrangements.
• Complete pre-authorization.
• Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Check patients out.
• Answer and return incoming calls from patients.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
• Other duties as assigned.

Required Skills/Abilities

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education and Experience

• 1 years of Dental experience is preferred
• Dental office experience is required, especially in presenting treatment and financial plans.
• Dental Assisting experience is a plus
• Dentrix experience is strongly preferred.

Compensation & Benefits:

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

FLSA Status:

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status.

We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics.

Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Thank you for considering a career with us!

We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency