Dental Insurance Coordinator

Generations-Dental-Care; Concord (NH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health insurance

Dental plan

Vision plan

401k with match

Life insurance

Disability insurance

Flexible schedules

Job summary

Generations Dental Care in Concord, NH is seeking a Dental Insurance Coordinator to streamline the patient experience. You will verify insurance benefits, communicate coverage to staff and patients, and assist with financial arrangements in a fast-paced, fully digital office.

The successful candidate will have at least 1 year in a dental office setting, strong customer service, and Dentrix experience, with a commitment to accuracy and patient-centric care.

Qualifications

• Minimum 1 year of experience in a dental office setting.
• Dental insurance/billing knowledge required.
• Superior communication skills and rapport with patients and staff.
• Dentrix experience is a plus.

Responsibilities

• Provide a smooth check-in/check-out for patients.
• Answer questions and assist with intake forms.
• Verify insurance, follow up on claims, and inform staff/patients about coverage.
• Assist patients with financial arrangements.
• Phone coverage and appointment confirmations.

Skills

Dental billing

Insurance verification

Customer service

Communication

Dentrix

Data accuracy

Tools

Dentrix

Job description

Location:Generations Dental CareDental Insurance CoordinatorGenerations Dental Care (Concord, NH)Salary: $22.00 - $25.00Generations Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!OverviewThe Insurance Coordinator ’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.Scheduled: Flexible schedule, Full-time or Part-time hours availableDuties/ResponsibilitiesProvide a smooth and seamless patient check-in/check-out.Answer patients’ questions and assist with intake forms.Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.Assist patient with financial arrangements.Phone coverage: answering phone calls, confirming appointments.Additional duties as assigned by the Practice Leader.Required Skills/AbilitiesDental insurance/billing knowledge required.Must exhibit outstanding customer service.Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.Highly flexible, detail-oriented, reliable, and trustworthy.Dentrix experience a plus.Education and ExperienceMinimum 1 year of experience in a dental office setting.Medical coding a plusDentrix software knowledge preferredCompensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFlexible SchedulesFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.