Dental Insurance Coordinator

GD-SDM Partnership LLC; United States; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with company match

Health, dental & vision plan

Life and disability insurance

Flexible schedules

Job summary

Generations Dental Care in Concord, NH seeks an Insurance Coordinator to facilitate the patient experience, verify insurance, explain benefits, and assist with financial arrangements.

The position offers a flexible schedule, with full-time or part-time options, and a competitive hourly wage between $22 and $25, plus benefits like vacation, holidays, 401k, and health plans.

Qualifications

• Knowledge of dental insurance and billing procedures.
• Excellent customer service skills.
• Strong communication and rapport-building with patients and staff.
• Highly flexible, detail-oriented, reliable and trustworthy.
• Dentrix software experience is a plus.

Responsibilities

• Provide smooth patient check-in/check-out.
• Answer patients’ questions and assist with intake forms.
• Perform insurance verifications and claims follow-up; communicate coverage to staff and patients.
• Assist patients with financial arrangements.
• Handle phone coverage and appointment confirmations.
• Perform other duties as assigned by the Practice Leader.

Skills

Dental billing knowledge

Customer service

Communication

Flexibility

Dentrix experience

Tools

Dentrix

Job description

Location:

Generations Dental Care Dental Insurance Coordinator Generations Dental Care (Concord, NH) Salary: $22.00 - $25.00

Overview

The Insurance Coordinator ’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.

Schedule

Scheduled: Flexible schedule, Full-time or Part-time hours available

Duties / Responsibilities

• Provide a smooth and seamless patient check-in/check-out.
• Answer patients’ questions and assist with intake forms.
• Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.
• Assist patient with financial arrangements.
• Phone coverage: answering phone calls, confirming appointments.
• Additional duties as assigned by the Practice Leader.

Required Skills / Abilities

• Dental insurance/billing knowledge required.
• Must exhibit outstanding customer service.
• Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
• Highly flexible, detail-oriented, reliable, and trustworthy.
• Dentrix experience a plus.

Education and Experience

• Minimum 1 year of experience in a dental office setting.
• Medical coding a plus.
• Dentrix software knowledge preferred.

Compensation & Benefits

Guaranteed Hourly Rate Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt

Equal Opportunity Statement

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Company Culture & Values

We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T-Transparency