Dental Treatment Plan Coordinator

GD-SDM Partnership LLC; United States; On-site; USD 68,770,000 - 80,231,000; Full time

Benefits offered by this job

PTO

Medical

Vision

Dental allowance

401(k) match

And many more!

Job summary

The Dental Office of Rosen and Dworkin in Marlton, NJ seeks a Treatment Plan Coordinator to ensure a seamless patient experience, explain treatment plans and insurance benefits, and coordinate appointments.

Responsibilities include presenting treatment plans and financial estimates, scheduling appointments, managing doctor and hygiene schedules, handling pre-authorizations, and maintaining HIPAA-compliant patient records.

Qualifications

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments and reschedule as needed.
• Manage Doctor and hygiene schedules to optimize appointment time.
• Coordinate daily patient flow with the clinical team.
• Assist patients with financial arrangements.
• Complete pre-authorization.
• Handle all treatment paperwork including consent and forms.
• Maintain professional relationships with Doctor and staff.
• Check patients out and handle calls.
• Adhere to confidentiality and HIPAA laws.
• Other duties as assigned.

Skills

Dental insurance knowledge

Oral & written communication

Project coordination

OSHA/HIPAA compliance

MS Office proficiency

Dental practice management

Team collaboration

Continuing education

Punctual scheduling

Tools

Dentrix

Microsoft Office

Job description

Location: The Dental Office of Rosen and Dworkin Dental Treatment Plan Coordinator - Drs. Rosen & Dworkin (Marlton, NJ)

Salary Range: $24.00 - $28.00 Hourly

The Dental Office of Rosen and Dworkin is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices.

Overview

The Treatment Plan Coordinator’s primary responsibility is to ensure that the patient’s office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments.

Schedule: Monday, Wednesday, Friday 8am-5pm, Tuesday & Thursday 11am-7pm

Duties/Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.
• Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
• Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patient with financial arrangements.
• Complete pre-authorization.
• Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Check patients out.
• Answer and return incoming calls from patients.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
• Other duties as assigned.

Required Skills/Abilities

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education and Experience

Dental office experience is required, especially in presenting treatment and financial plans. Dentrix experience is strongly preferred.

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• 401(k) match
• And many more!

*Benefits are subject to change and eligibility*

FLSA Status: Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics.

Thank you for considering a career with us! We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency