Dental Treatment Plan Coordinator

Generations-Dental-Care; Concord (NH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching

Health insurance

Dental plan

Vision plan

Life Insurance

Job summary

Generations Dental Care is seeking a Dental Treatment Plan Coordinator to ensure a seamless patient experience from presenting treatment plans to coordinating appointments and finances. The role requires strong communication, insurance knowledge, and a team-oriented approach.

Full-time, 4-day work week, 8am-5pm, in Concord NH. Prior dental office experience and Dentrix proficiency are preferred; benefits include vacation, holidays, 401k, and health plans.

Qualifications

• 1 year dental office experience preferred.
• Experience presenting treatment and financial plans.
• Dentrix experience strongly preferred.
• Ability to manage schedules and patient flow.
• Excellent oral and written communication skills.

Responsibilities

• Present treatment plans and financial estimates to patients.
• Schedule and reschedule patient appointments; manage no-shows.
• Coordinate doctor and hygiene schedules for efficient patient flow.
• Assist with pre-authorization and consent paperwork.
• Handle financial arrangements and exits; maintain confidentiality.

Skills

Dental Insurance

Oral & Written Communication

Project Coordination

HIPAA Compliance

Tools

Dentrix

Microsoft Office

Practice Management Software

Job description

Location:Generations Dental CareDental Treatment Plan Coordinator - Generations Dental Care (Concord, NH)Salary: $25.00 - $30.00Job DescriptionGenerations Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.Full Time Schedule: 4-day work week, 8am-5pmOverviewThe Treatment Plan Coordinator’s primary responsibility is to ensure that the patient’s office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments.Duties/ResponsibilitiesPrepare and present treatment plans and financial estimates to patients for all prescribed treatments.Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.Assist patient with financial arrangements.Complete pre-authorization.Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.Check patients out.Answer and return incoming calls from patients.Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.Other duties as assigned.Required Skills/AbilitiesDental insurance knowledge is required.Excellent oral and written communication skills.Project coordination experience.Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.Facility with Microsoft Office and dental practice management software.Positively contribute to a respectful and collaborative working environment with coworkers.Willingness to advance skills through continuing education opportunities.Present to work during scheduled shifts.Education and Experience1 years of Dental experience is preferredDental office experience is required, especially in presenting treatment and financial plans.Dental Assisting experience is a plusDentrix experience is strongly preferred.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.