Dental Treatment Plan Coordinator

Guardian Dentistry; Concord (NH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401k with matching

Paid time off

Health, dental, and vision insurance

Life and disability insurance

Job summary

Generations Dental Care in Concord, NH is seeking a Dental Treatment Plan Coordinator to ensure patients leave informed and prepared for their next appointment. You will present treatment plans and financial estimates, explain insurance benefits, and assist with financial arrangements.

This full-time, on-site role supports the clinical team, coordinates doctor and hygiene schedules, manages patient flow, and handles pre-authorization and consent paperwork while upholding HIPAA and OSHA

Qualifications

• Dental insurance knowledge required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Facility with OSHA and HIPAA guidelines and procedures.
• Proficiency with Microsoft Office and dental practice management software.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments and reschedule as needed.
• Manage Doctor and hygiene schedules to optimize appointment time.
• Assist with financial arrangements and pre-authorization.
• Handle all treatment paperwork including consent and policy forms.
• Maintain confidentiality and HIPAA compliance; promote teamwork with the clinical team.

Skills

Dental insurance knowledge

Oral and written communication

Project coordination

OSHA/ HIPAA compliance

Office software proficiency

Dental practice software

Tools

Dentrix

Job description

# **Dental Treatment Plan Coordinator - Generations Dental Care (Concord, NH)**# **Salary: $25.00 - $30.00** **Job Description** **Generations Dental Care**is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. **Full Time Schedule:** 4-day work week, 8am-5pm **Overview** The Treatment Plan Coordinator’s primary responsibility is to ensure that the patient’s office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments. **Duties/Responsibilities** * Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.* Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.* Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.* Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.* Assist patient with financial arrangements.* Complete pre-authorization.* Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.* Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.* Check patients out.* Answer and return incoming calls from patients.* Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.* Other duties as assigned. **Required Skills/Abilities** * Dental insurance knowledge is required.* Excellent oral and written communication skills.* Project coordination experience.* Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.* Facility with Microsoft Office and dental practice management software.* Positively contribute to a respectful and collaborative working environment with coworkers.* Willingness to advance skills through continuing education opportunities.* Present to work during scheduled shifts. **Education and Experience** * 1 years of Dental experience is preferred* Dental office experience is required, especially in presenting treatment and financial plans.* Dental Assisting experience is a plus* Dentrix experience is strongly preferred. **Compensation & Benefits:*** Guaranteed Hourly Rate* Paid Vacation & Paid Holidays* 401k Program: with matching contributions* Benefits: (offered at 30 hours or more)* Competitive health, dental, and vision plan* Life Insurance and Disability Insurance **FLSA Status:**Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.