Dental Treatment Experience Specialist

Smile Brands Inc.; Oceanside (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. in Oceanside, CA is seeking a Treatment Care Coordinator to enhance patient experiences through the G3 approach (Greeting, Guiding, Gratitude). You will greet patients, guide them through check-in/out, verify insurance, schedule appointments, and discuss payment options with clarity and empathy.

Your role includes coordinating financial arrangements and ensuring a smooth, welcoming visit from arrival to departure, while maintaining professionalism and excellent customer service.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients and create a welcoming atmosphere.
• Assist patients with check-in/check-out procedures, verify insurance, schedule appointments, and explain services and payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Communication

Dental terminology

Job description

Smile Brands Inc. in Oceanside, CA is seeking a Treatment Care Coordinator to enhance patient experiences through the G3 approach (Greeting, Guiding, Gratitude). You will greet patients, guide them through check-in/out, verify insurance, schedule appointments, and discuss payment options with clarity and empathy.

Your role includes coordinating financial arrangements and ensuring a smooth, welcoming visit from arrival to departure, while maintaining professionalism and excellent customer service.