Dental Treatment Coordinator: Training Provided & Scheduling

EmergencyMD; Olympia (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

EmergencyMD is seeking friendly, professional staff for a dental front desk role. Training provided for reliable candidates; dental experience is a plus, but related experience in healthcare, customer service, or front office is welcome.

You will organize charts, answer calls, greet patients, manage schedules, verify insurance, collect payments, and present treatment plans. Strong communication and interpersonal skills are required.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental.
• Strong verbal communication skills and outstanding interpersonal skills.

Responsibilities

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Skills

Customer service

Healthcare experience

Dental experience

Interpersonal skills

Job description

EmergencyMD is seeking friendly, professional staff for a dental front desk role. Training provided for reliable candidates; dental experience is a plus, but related experience in healthcare, customer service, or front office is welcome.

You will organize charts, answer calls, greet patients, manage schedules, verify insurance, collect payments, and present treatment plans. Strong communication and interpersonal skills are required.