Dental Treatment Coordinator btySM

btyDENTAL WA Group; Sumner (WA); On-site; USD 38,000 - 48,000; Full time

Job summary

btyDENTAL WA Group in Sumner, WA is seeking friendly, professional front-desk staff. The role offers training for reliable candidates and welcomes those with dental or related healthcare/CS experience. You will manage patient charts, scheduling, insurance verifications, payments, and treatment plan presentations.

Strong communication and interpersonal skills are essential for greeting patients, coordinating with staff, and ensuring a smooth patient flow in a busy dental practice.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental (preferred).
• Strong verbal communication skills.
• Outstanding interpersonal skills.

Responsibilities

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answer the telephone and interact professionally with patients.
• Greet all patients with a smile and a professional, courteous attitude.
• Manage the patient schedule, coordinating with front and back-office staff to ensure workflow.
• Verify insurance coverage for planned treatments.
• Collect payments from patients and reconcile daily cash reports.
• Prepare patient prescriptions and dental claims.
• Present treatment plans after calculating patient co-payments and insurance benefits.

Skills

Verbal communication

Interpersonal skills

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Job Descriptions

He/she must be able to perform a variety of tasks and duties including, but not limited to:

Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.

Courteously answers the telephone and interact professionally with patients

Greet all patients with a smile and a professional, courteous attitude

Manage the patient schedule, working cooperatively with front and back-office staff to ensure
workflow

Verify insurance coverage for the planned treatment

Collect payment from patients and reconciles daily cash reports

Preparing patient prescriptions

Present treatment plans after calculating patient co-payments and insurance benefits

Educating patients about their treatment

Preparing & submitting dental claims

Preferred Job Requirements

1+ years of work experience in healthcare, finances, or sales

1+ years of experience in dental

Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

Fully vaccination against COVID-19 required

Personal protective equipment provided or required

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place