Dental Treatment Coordinator: Plan & Finance Advocate

Commonwealth Dentistry; Chesapeake (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Commonwealth Dentistry in Chesapeake, VA seeks a Treatment Coordinator to educate patients, create treatment plans, coordinate financing and insurance, and assist with front desk duties. You will greet patients, schedule, answer phones, explain plans, and manage accounts receivable and payment options.

The role emphasizes patient advocacy, accurate billing, and collaboration with clinicians to ensure smooth treatment flow and outstanding patient service.

Qualifications

• Previous front office dental experience required.
• Knowledge and experience with dental treatment plans and insurance requirements preferred.
• Computer proficiency and the ability to learn new programs including Microsoft Office Suite.

Responsibilities

• Explain treatment plans and address patient concerns.
• Assist patients in prioritizing treatment and scheduling and payment planning.
• Bill dental insurance and manage accounts receivable and follow up on claims.
• Greet patients, schedule appointments, answer calls, and support front desk duties.

Skills

Front office experience

Customer service

Microsoft Office

Insurance knowledge

Tools

Practice management software

Job description

Commonwealth Dentistry in Chesapeake, VA seeks a Treatment Coordinator to educate patients, create treatment plans, coordinate financing and insurance, and assist with front desk duties. You will greet patients, schedule, answer phones, explain plans, and manage accounts receivable and payment options.

The role emphasizes patient advocacy, accurate billing, and collaboration with clinicians to ensure smooth treatment flow and outstanding patient service.